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The Logicomm Advantage
Our approach is to focus on helping our clients to make maximum use of their technology investment, and increasing their bottom line. With expertise and tools previously available only to large enterprises, we make sure that every client's experience with us is The Fortune 500 Experience.
With a range of plans and prices to meet the variety of needs of growing businesses, we're flexible and cost-effective even for the smaller office..
To make your decision easier, browse our features to the right, and then make use of our downtime calculator to learn how Logicomm can increase your productivity while saving you money.
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Why Choose Logicomm?
To make it easy for you to take the next step and commit to our services, we offer a few commitments of our own:
FlexCredit ensures that you get themost value out of your support dollars by allowing you to apply unused support credit to purchase additional services. FlexCredit enables you to benefit from months where you have not taken advantage of our unlimited support services. Service credits are provided for unused support time and accumulated for up to one year. Service credits can be used to cover professional service costs that fall outside of your support contract such as network upgrades and new technology deployments.
Logicomm's Performance Guarantee is a concrete commitment to service excellence. Logicomm supports its performance guarantee through the use of Service Level Agreements (SLA). SLAs are a standard part of each subscription service agreement.The SLA identifies specific targets assigned to each service, the manner in which these targets are reported on, and the penalties for Catharsis not meeting these targets. Logicomm provides monthly performance reports that identify how well we performed against each target. In the event that monthly targets are not met, a credit is applied against the invoice.
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